Get in Touch
Contact Our Customer Experience Team
Questions about migrating from Freshdesk, connecting Shopify Plus, or configuring refund caps? Send us a note directly below.
Direct Storefront Inquiry Channels
Reach our onboarding and product specialists directly:
General & Store Setup
hello@baidexai.comMigration & Demos
demo@baidexai.comSupport Hours & SLA
Monday – Friday: 9am – 6pm EST
Within 1 business day
Headquarters
Austin, TX & Global Remote
Direct Formspree client delivery
Submissions transmit directly via encrypted Formspree endpoints. No web server databases are used.
Ready for a live storefront demo?
Book a 30-minute walkthrough featuring real order tracking, size swap automation, and Freshdesk migration planning.
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